Privacy Policy

WEBORROW SDN. BHD. (Company No. 202501019452 (1620865-K)) ("WeBorrow", "we", "us", or "our") respects your privacy and is committed to protecting the Personal Information (as defined below) you share with us. This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA") and applies to your use of our website, our services, and any related interactions you have with us.

This Website and Our Services are owned and operated by us, a company incorporated under the laws of Malaysia, with a registered address at:
WeBorrow Sdn. Bhd.
Unit 6, Level 4, SetiaWalk Mall (Block K),
Puchong, 47160, Selangor, Malaysia.

This Privacy Notice explains:

  • The type of Personal Information we collect and how we collect it;
  • How we use your Personal Information;
  • The parties that we disclose the Personal Information to;
  • The choices we offer, including how to access and update your Personal Information.

By using our Website and Our Services, you agree to this Privacy Notice and are deemed to have consented to the collection, use, and disclosure of your Personal Information as described herein. You also agree to obtain consent from your customers, employees, and agents where applicable.

WHAT KIND OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT?

"Personal Information" refers to information that identifies you, such as your name, email, phone number, company name, or any other data linked to you.

"Anonymous Information" refers to data that does not identify you personally.

We collect this information through:

  • Direct interactions: when you fill forms, contact us, request services, or participate in surveys.
  • Automated technologies: including cookies, IP addresses, browser data, device IDs, and analytics services like Google Analytics.
  • Third-party sources: including referrals, analytics tools, or public databases.
  • Communications: including emails, chats, calls, and WhatsApp interactions.
  • Referrals: where you provide information about others (e.g., inviting a colleague).

COOKIES AND TRACKING

We use cookies and other tracking technologies to enhance user experience, analyze usage patterns, and deliver targeted content. By continuing to use our Website, you consent to our use of cookies. You may disable cookies via your browser settings, though some site functions may not work correctly.

HOW WE USE YOUR PERSONAL INFORMATION

Your Personal Information may be used for the following purposes:

  • To provide you access to the Website and Our Services;
  • To personalize your experience and improve our offerings;
  • To communicate with you, including sending updates, marketing messages, and support responses;
  • To perform analytics and measure the effectiveness of our services and campaigns;
  • To maintain security and conduct internal audits;
  • To fulfill legal obligations or respond to legal processes;
  • For any purpose you have consented to.

We may also create anonymous data sets for analysis and internal use.

DIRECT MARKETING COMMUNICATIONS

We may send you promotional materials about our services via email, SMS, WhatsApp, or social media, only with your consent. You may opt out at any time.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your Personal Information to:

  • Third-party service providers that help us operate our Website and Services;
  • Legal, financial, or audit advisors;
  • Analytics providers such as Google and Facebook;
  • Any party you authorize us to disclose to;
  • Regulatory or enforcement authorities if required by law.

TRANSFER OF PERSONAL DATA OUTSIDE MALAYSIA

Where necessary, we may transfer your personal data to locations outside Malaysia, including for data storage, backup, or processing. We will ensure that any such transfer complies with the PDPA and offers an equivalent level of protection.

THIRD PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy notices separately.

SOCIAL MEDIA AND THIRD-PARTY PLUGINS

This Website may include features such as the Facebook Pixel, LinkedIn Insight Tag, Google Analytics, and WhatsApp integration. These third-party services may collect information subject to their own privacy policies.

RETENTION AND SECURITY

We retain your Personal Information for as long as necessary to fulfill the purpose it was collected for or as required by law. We implement reasonable safeguards to protect your data from unauthorized access.

YOUR RIGHTS

You have the right to:

  • Access your Personal Information;
  • Request corrections or deletion of your Personal Information;
  • Withdraw consent at any time by contacting us at hello@carbon2030.ai.

DATA RELATING TO MINORS

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without verifiable parental consent.

INCOMPLETE INFORMATION

It is your responsibility to provide accurate and complete Personal Information. Failure to do so may limit our ability to serve you.

UPDATES TO THIS PRIVACY NOTICE

We may revise this Privacy Notice from time to time. The updated version will be posted on our Website. Continued use of our Website and Services constitutes your agreement to the revised terms.

CONTACT US

For any queries or to exercise your rights, please contact:

Data Protection Officer: Fiona Lee
Email: hello@carbon2030.ai
Phone: 03-86022101
Address: Unit 6, Level 4, SetiaWalk Mall (Block K), Puchong, 47160, Selangor, Malaysia

Effective Date: 17 November 2025
Last Updated: 17 November 2025